Vortera

🚚 Shipping Policy

We aim to process and dispatch all orders within 8 to 10 working days. Your items will be delivered to the address provided during checkout. Please ensure your shipping details are accurate to avoid delays.

🔄 Return Policy

We offer a 10-day return window. If you’re not satisfied with your purchase, you can request a return within 10 days of receiving your item.

💳 Refund Policy

Once we receive and inspect your return, we’ll notify you of the approval status.

• If approved, your refund will be processed and credited to your original payment method within 10 business days.
  
• Your bank or credit card provider may take additional time to reflect the refund.
  
• If it’s been more than 10 business days since your return was approved and you haven’t received your refund, please contact us at harminder@kar-1.com